Privacy Policy
Last updated: 8 October 2026
At Butler Riviera Service, we are committed to protecting your privacy and ensuring that your personal data is handled securely, fairly and transparently.
This Privacy Policy explains how Butler Riviera Service collects, uses, stores and protects personal data when you use our website or contact us through our online contact form.
We process personal data in accordance with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés), where applicable.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Butler Riviera Service
13 Chemin du Moulin
06650 Opio
France
Email: info@butlerrivieraservice.com
Telephone: +33 (0)6 70 82 40 62
For any question concerning the processing of your personal data or the exercise of your rights, you may contact us using the details above.
2. Personal Data We Collect
We only collect personal data that is necessary for the purposes described in this Privacy Policy.
When you use our contact form, we may collect:
- Name – so that we can identify and address you;
- Email address – so that we can respond to your enquiry;
- Telephone number – where provided, so that we can contact you regarding your enquiry;
- Message and any information you choose to provide – so that we can understand and respond to your request.
Depending on how you interact with Butler Riviera Service, additional information may be provided directly by you when you communicate with us by email, telephone or other means.
We ask you not to provide sensitive personal information through the website contact form unless it is strictly necessary for your enquiry.
3. How We Use Your Personal Data
We use the personal data you provide for the following purposes:
- to respond to enquiries and requests submitted through our website;
- to provide information about our services;
- to communicate with you regarding your enquiry;
- to arrange or follow up on services you have requested;
- to maintain appropriate records of our communications;
- to protect the security and proper operation of our website and services; and
- where necessary, to comply with our legal and regulatory obligations.
We will not use your personal data for purposes that are incompatible with those described above without providing you with appropriate information and, where required, obtaining your consent.
4. Legal Basis for Processing
Depending on the circumstances, we process your personal data on one or more of the following legal bases provided for by the GDPR:
Responding to your enquiry
Where you voluntarily provide your details through our contact form, processing is necessary in order for us to respond to your request and, where applicable, to take steps at your request prior to entering into a contract.
Contractual obligations
Where you become a client of Butler Riviera Service, certain personal data may be processed because it is necessary for the performance of a contract or to take steps at your request before entering into a contract.
Legal obligations
We may process personal data where processing is necessary for compliance with a legal obligation to which Butler Riviera Service is subject.
Legitimate interests
Where appropriate, we may process personal data where this is necessary for our legitimate interests, provided that those interests are not overridden by your fundamental rights and freedoms.
5. Providing Your Personal Data
Providing certain personal data through our contact form is voluntary.
However, information such as your name and contact details may be necessary for us to respond properly to your enquiry. If you choose not to provide information that is necessary to process your request, we may not be able to respond or provide the requested service.
6. Who May Receive Your Personal Data?
Your personal data is primarily accessed by Butler Riviera Service for the purposes described in this Privacy Policy.
Where necessary, your data may also be processed by trusted service providers acting on our behalf, for example providers involved in:
- website hosting;
- website maintenance and technical support;
- email and communication services; and
- website security.
Such providers may only process personal data to the extent necessary to provide their services and, where applicable, under appropriate contractual arrangements.
We do not sell, rent or trade your personal data to third parties.
7. International Data Transfers
Where personal data is processed by a service provider located outside the European Economic Area (EEA), or where such a provider transfers personal data outside the EEA, appropriate safeguards will be put in place where required by applicable data protection legislation.
Such safeguards may include an adequacy decision adopted by the European Commission or appropriate contractual safeguards such as the European Commission’s Standard Contractual Clauses.
Where applicable, further information about such transfers can be obtained by contacting us.
8. How Long We Keep Your Personal Data
We retain personal data only for as long as necessary for the purposes for which it was collected, taking into account our legal, contractual and accounting obligations.
Information submitted through the contact form will generally be retained for the time necessary to deal with your enquiry and any resulting relationship.
Where an enquiry leads to a contractual or commercial relationship, relevant personal data may be retained for the duration of that relationship and subsequently for the periods required or permitted by applicable law.
When personal data is no longer required, it will be deleted or securely disposed of, subject to any legal obligation requiring longer retention.
9. Data Security
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures are designed to provide a level of security appropriate to the risks associated with the processing of personal data.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through our website.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may be used for purposes such as:
- ensuring the proper functioning of the website;
- remembering certain preferences;
- maintaining website security; and
- where applicable, measuring website usage or improving the website.
Where cookies require your consent under applicable legislation, they will only be placed or activated after obtaining the required consent.
For further information about the cookies used on this website and how you can manage your preferences, please refer to our Cookie Policy.
11. Your Data Protection Rights
Under applicable data protection legislation, you may have the following rights in relation to your personal data:
Right of access
You have the right to request confirmation as to whether we process personal data concerning you and, where applicable, to obtain a copy of that data.
Right to rectification
You have the right to request the correction of inaccurate or incomplete personal data.
Right to erasure
In certain circumstances, you have the right to request the deletion of your personal data.
Right to restriction of processing
In certain circumstances, you have the right to request that the processing of your personal data be restricted.
Right to object
You may have the right to object to certain processing of your personal data, particularly where processing is based on our legitimate interests.
Right to data portability
Where the applicable legal conditions are met, you have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format and to transmit that data to another controller.
Right to withdraw consent
Where processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
The availability of these rights may depend on the legal basis and circumstances of the processing.
For further information about your rights, please contact us using the details provided below.
12. How to Exercise Your Rights
To exercise your rights or ask a question about the processing of your personal data, please contact:
Butler Riviera Service
13 Chemin du Moulin
06650 Opio
France
Email: info@butlerrivieraservice.com
Telephone: +33 (0)6 70 82 40 62
When making a request, we may need to verify your identity in order to protect your personal data and prevent unauthorised disclosure.
We will respond to your request within the timeframe required by applicable data protection legislation. Under the GDPR, requests should generally be handled without undue delay and, in principle, within one month.
13. Right to Lodge a Complaint
If you believe that your personal data has not been handled in accordance with applicable data protection legislation, we encourage you to contact us first so that we can investigate and address your concerns.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
For Butler Riviera Service, the relevant French supervisory authority is:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France
Website: www.cnil.fr
14. Children’s Privacy
Our website is not specifically directed at children.
We do not knowingly seek to collect personal data from children through our contact form. If you believe that a child has provided us with personal data without appropriate consent, please contact us so that we can take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites.
This Privacy Policy applies only to the Butler Riviera Service website. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policy of any third-party website you visit.
16. Automated Decision-Making and Profiling
Butler Riviera Service does not use the personal data submitted through its contact form to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
We do not use contact form information for automated profiling.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data protection practices.
Any updated version will be published on this page and will include the date of the latest update.
We recommend that you review this page periodically.
18. Contact Us
If you have any questions about this Privacy Policy or the way Butler Riviera Service handles personal data, please contact us:
Butler Riviera Service
13 Chemin du Moulin
06650 Opio
France
Email: info@butlerrivieraservice.com
Telephone: +33 (0)6 70 82 40 62
Last updated: 8 October 2026
